Welcome to
the DiliTrust FAQ page!
Welcome to the DiliTrust FAQ page! Whether you want to have a first look or are ready to start your digital transformation with us, learn more about our solutions and how they help streamline your legal and governance activities. Let us assist you in finding the perfect fit for your organization’s needs.
The 5 Most Common Questions
DiliTrust is a leading provider of secure, collaborative, and efficient governance solutions. This suite of products is designed to enhance corporate governance, streamline legal and financial processes, and ensure compliance with regulatory requirements. With a focus on security and user-friendliness, DiliTrust serves organizations worldwide, providing tools for board management, contract lifecycle management, legal entity management, and secure data rooms.
DiliTrust ensures data security through a multi-layered approach that includes advanced encryption, regular security audits, and compliance with international security standards. Our solutions are designed to protect sensitive information and maintain the highest levels of confidentiality and integrity. DiliTrust is ISO 27001, 27701 and SOC 2 certified.
Yes, DiliTrust offers demos of our solutions. This allows potential clients to explore our products and understand their features and benefits before making a commitment. Contact our sales team to arrange a demo.
The implementation time for DiliTrust solutions varies depending on the complexity of the project and the specific requirements of the client. However, our experienced implementation team works efficiently to ensure a smooth and timely deployment, often within a few weeks.
You can contact DiliTrust support through our support portal, by email, or by phone. Our support team is available 24/7 in any language to assist with any questions or issues you may have, ensuring you receive the help you need promptly.
FAQs by Category
View the frequently asked questions below
DiliTrust is a leading provider of secure, collaborative, and efficient governance solutions. This suite of products is designed to enhance corporate governance, streamline legal and financial processes, and ensure compliance with regulatory requirements. With a focus on security and user-friendliness, DiliTrust serves organizations worldwide, providing tools for board management, contract lifecycle management, legal entity management, and secure data rooms.
Yes, DiliTrust solutions are suitable for small and medium-sized enterprises (SMEs) as well as large corporations. Our products are scalable and can be tailored to meet the specific needs and budgets of smaller businesses, ensuring they benefit from the same high standards of security and efficiency.
DiliTrust has been serving clients for over 25 years, with a strong track record of innovation and customer satisfaction in the field of governance, risk, and compliance solutions.
Yes, DiliTrust operates on a global scale, serving clients in over 64 countries. Our solutions are designed to meet international standards and can be deployed anywhere in the world, ensuring consistent quality and support. Its solution is provided in 6 different languages (French, English, Spanish, Italian, German and Portuguese).
DiliTrust serves a diverse range of clients, including multinational corporations, financial institutions, law firms, and public sector organizations. Some of our notable clients include BNP Paribas, EDF, and Société Générale.
DiliTrust has its headquarters in Paris, France, and maintains offices in key locations around the world. This allows us to provide localized support and services to our clients. We are established on a large part of the globe. DiliTrust has offices in Paris, Montreal, Dubai, Madrid, Milan and Mexico City.
DiliTrust ensures data security through a multi-layered approach that includes advanced encryption, regular security audits, and compliance with international security standards. Our solutions are designed to protect sensitive information and maintain the highest levels of confidentiality and integrity. DiliTrust is ISO 27001, 27701 and SOC 2 certified.
Yes, DiliTrust is fully compliant with international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe. We adhere to stringent data protection policies and practices to ensure the privacy and security of our clients’ data.
DiliTrust uses advanced encryption methods such as AES-256 to protect sensitive information. This ensures that data is securely encrypted both in transit and at rest, providing robust protection against unauthorized access.
DiliTrust holds several security certifications, including ISO/IEC 27001, which demonstrates our commitment to maintaining high standards of information security management. These certifications attest to our rigorous security practices and our dedication to protecting client data.
We ensure the physical security of our servers located strategically across Europe, North America, Africa, and the Middle East. These locations are submitted to strict privacy protection rules. They are protected against unauthorized access by video surveillance and 24/7 presence of on-site staff.
DiliTrust offers a range of pricing plans tailored to the needs of different organizations. Our pricing is flexible and based on factors such as the number of users, the specific solutions required, and the level of customization needed. Contact our sales team for detailed pricing information.
Yes, DiliTrust can provide a custom pricing plan tailored to your organization’s specific needs. Our team will work with you to understand your requirements and develop a pricing plan that fits your budget and objectives.
Yes, DiliTrust offers demos of our solutions. This allows potential clients to explore our products and understand their features and benefits before making a commitment. Contact our sales team to arrange a demo.
The implementation time for DiliTrust solutions varies depending on the complexity of the project and the specific requirements of the client. However, our experienced implementation team works efficiently to ensure a smooth and timely deployment, often within a few weeks.
The onboarding process at DiliTrust is comprehensive and designed to ensure a seamless transition. It includes initial setup, data migration, user training, and ongoing support. Our dedicated team works closely with clients to ensure all their needs are met during the onboarding phase.
DiliTrust provides extensive training and support to ensure clients can effectively use our solutions. This includes online tutorials, user manuals, live training sessions, and access to our support team 24/7 in any language for any technical assistance needed.
DiliTrust products are highly customizable to meet the specific needs of your organization. Our team will work with you to understand your requirements and tailor our solutions accordingly, whether it involves configuring features, workflows, or user interfaces.
Yes, DiliTrust solutions are designed to integrate seamlessly with existing systems and software. Our team assist with the integration process to ensure compatibility and smooth operation alongside your current technology stack.
The data import process involves several steps, including data assessment, mapping, transfer, and validation. DiliTrust provides detailed guidance and support throughout this process to ensure a secure and accurate import of your data to our platform.
Technical support from DiliTrust can be requested through our dedicated support portal, by email, or by phone. Our support team is available to assist with any issues or questions you may have, ensuring prompt and effective resolution.
The DiliTrust platform is designed to be highly user-friendly, with intuitive interfaces and straightforward navigation. Our goal is to provide a seamless user experience that requires minimal training and allows users to quickly become proficient with our solutions.
Yes, the DiliTrust platform supports collaboration among multiple users. Our solutions include features that facilitate teamwork, such as document sharing, real-time editing, and secure communication channels, ensuring efficient and effective collaboration.
DiliTrust Governance Suite is accessible by any browsers and from any device. Furthermore, our Board Portal Module has indeed its dedicated mobile app, helping you getting access to all your information easily and from anywhere.
While DiliTrust solutions are designed to integrate with a wide range of systems, there may be some limitations depending on the specific technologies involved. Our team will work with you to identify any potential challenges and develop strategies to address them.
Absolutely! Our platform allows administrators to customize access for each user. You can control which documents and data each team member can view or edit, ensuring that everyone has the appropriate level of access based on their role. This flexibility helps you maintain security and organization within your team.
Yes, DiliTrust offers consulting services to assist with the integration and customization of our solutions. Our experts provide guidance and support to ensure that our products are effectively integrated into your existing workflows and tailored to your unique requirements.
Yes, DiliTrust offers comprehensive training programs for users. These programs include online tutorials, live training sessions, and detailed user guides to help users become proficient with our solutions and maximize their benefits.
Yes, DiliTrust regularly hosts webinars and online events to provide information and updates about our products. These events are a great opportunity to learn more about our solutions, hear from industry experts, and ask questions. Take a look at our webinars.
You can stay informed about updates and new features of DiliTrust by following us on social media, and regularly visiting our website. We also provide update notifications directly within our platform.
You can contact DiliTrust support through our support portal, by email, or by phone. Our support team is available 24/7 in any language to assist with any questions or issues you may have, ensuring you receive the help you need promptly.
The response time for support requests varies depending on the nature and urgency of the issue. However, DiliTrust is committed to providing timely support, with most queries being addressed within 48 hours.
No, there is no additional costs for technical support. Please contact our sales team for detailed information about support costs.
Curious to discover more? Reach out to us for a tailored demo!
Request a demo today and experience a seamless transformation in your legal and corporate governance operations with DiliTrust’s Governance suite.
